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  • drnicoladepaul

Make room for a new approach to change!

In preparing for my upcoming masterclass, I've been thinking a lot about team dynamics and creating transformation from burnout to well-being.

And I’ve been reflecting on my recent work with an innovative primary care team, struggling to get one hesitant team member to see the value of committing to some significant changes.

Encouraging others to change (in our desired direction) is not always easy or possible. But taking the time to connect with and listen to our hesitant (or irritatingly skeptical) team members can help us identify shared values that will bring us together to collaborate on the change process.

In my experience, trying to convince others is counterproductive. Change happens when we focus on changing ourselves and consistently honor our core values.

The conditions for team transformation may never be “just right.” We may not get everyone to share our vision. Institutional policies may not be perfectly supportive or aligned with our core values. And yet, the best leaders manage to connect with and support their teams in moving in a values-based direction, even when things are imperfect.

Change is intimate, vulnerable, and very human, just like us.

So, let’s take the time to create a little space (and give ourselves and our teams a little grace) to allow for that messy human element as we work together to reduce burnout, complete transformation, and promote well-being in our lives and our organizations.


What’s new on Menders?

For Menders episode 23, I had the opportunity to sit down with Daniel Hoang, a man of many talents who was willing to do a deep dive on change management, parenting, self-care, and how we can bring love into healthcare relationships to promote change on a human scale.

Daniel spent much of his career as a change management consultant working for healthcare organizations and corporations. Then 2020 hit. The COVID pandemic stopped his “go-go” lifestyle in its tracks and led him to grapple with the reality of his internalized trauma as the child of Vietnamese boat people. This led him on a healing journey that eventually caused him to rethink everything, including his approach to change management.

In this episode, Daniel shares his alternative approach to change management. Surprise hint, this approach involves a whole lot of love.

I’m sure I say this too often, but my conversation with Daniel is one of my all-time favorites, and I think you will find it meaningful too! If you’ve ever seen yourself struggling as a person and a parent, you will appreciate this conversation.

· How focusing on his needs and calming himself helps him to parent more effectively.

· Why he sees every individual as having the power to create transformation within our organizations.

· And the simple strategies leaders can use to engage their employees (even with back-to-back meetings)!

I hope this conversation inspires you to take the time to focus on healing yourself and to engage thoughtfully with your team when you go about your daily life. We could all use a few extra breaths.

My favorite quotable moment from this episode!

“We’re burning out our leaders today….”

“Leaders want to keep working harder at it, and that’s never the answer because there will always be another thing that gets layered on top…Pause, create space, and create resilience in that leadership team. And then step back and solve this problem.”

Daniel Hoang (Menders, episode 23)

If you’re not already signed up, register for my free masterclass, How to Avoid the Top Three Mistakes Leaders Make When Managing a Team Struggling with Burnout, on September 21st at noon PST!

Want to connect?

Please take the time to share your thoughts with me. I would love to hear from you! I can be found on LinkedIn and at Mending Health Systems. And of course, you’re always welcome to Book a call!

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