5-Steps To Jumpstart Organizational Culture Change in Your Healthcare System
An Easy-to-Use Assessment With Practical Actions
The Mini-course includes a Video ($350) + Workbook (free download)
Remove Barriers to Culture Change
You'll get clear on what well-being looks like in a healthy healthcare system. And you'll finally know what to do to address the daily challenges getting in the way of your people's safety and happiness at work.
Break Culture Change Into a Simple Process
You'll leave confusion behind and prepare to take achievable action to improve the well-being and quality of life of your people. You won't need to guess anymore. You'll know exactly what to do to make a difference.
Don't Settle for Silence: Ask Three Questions to Create a Culture of Psychological Safety in your Healthcare Organization
Engaged Employees Provide Safer Patient Care
Three Questions to Get Your People to Talk
You'll learn the three most effective questions to ask to get your people to share openly about what they are really experiencing, what they need, and what you can do differently to easily engage your team and build psychological safety.
Three Steps to Create Safe Communication
You'll learn a simple three step strategy to build connection and openness by lowering the power differential between you and your people. You'll be able to walk into any clinic and engage in honest conversation. When leaders and staff communicate well about challenging topics, mistakes are discussed and patient harms are reduced.
Safe communication saves lives.
Get the Workbook for Free
Organizational Culture Change
Changing the organizational culture of your healthcare system starts when leaders commit to doing things differently. Leaders are the culture bearers in your healthcare system.
You and your leadership team can learn to apply my 9-step framework to your organization to enhance how your leaders connect with your community while building the momentum you'll need to change the culture from the c-suite to frontline.
Engage Your People
Get new ideas about how you can engage all of your people and diversify your decision-making team to create people-first cultural transformation.
1 - Maximize Leadership Team Buy-in
2 - Cultivate Community Engagement
3 - Collaborate wtih Historically Underrepresented Community Members
Listen to Lead
Learn how to speak your people's language. Take focused action to create effective two-way communication so that you finally "get" your people’s challenges.
4 - Develop & Implement a Diverse Listening Toolkit
5 - Commit to a Consistent Listening Rhythm
6 - Validate Your Community’s Distress & Desires
Respond to Empower
Learn how to respond, empower your people, and advocate to your highest level leaders without busting your bottom line.
8 - Identify & Implement Healthy Organizational Policy Changes
9 - Empower Your Frontline to Create Positive Change
10 - Advocate Up to the Highest Level Decision Makers in Your Healthcare System